1.Are your company a trading one or a factory? |
Manufacture plus trade (good in quality and competitive in price) |
2.Which payment terms are you accept? |
T/T,L/C,order on the line,Western Union |
3.After an order is placed, when to deliver? |
It usually takes about 40 working days to produce an order from MOQ to 40HQ container. But the exact delivery time might be different for different orders or at different time. |
4.If you are confused about the quality,you can choose following solution: |
Buy a sample to check our quality Sample(Packed in wooden cases) 1. Samples charge: According to the item number. 2. Sample cost refund policy: We always charge the sample cost 30% higher than bulk order price, but when you
place a bulk order, will refund the extra 30% we charged. |
5.If the products are not conformity with requirements, how to solve? |
If the products are not conform to customer samples or have quality problems, our company will be responsible for it. |
6.Can I mix different models in one container? |
Different models can be mixed in one container,but the quantity of each model should not be less than MOQ. |
7.What's your warranty terms? |
We offer different warranty time for different products.Please contact with us for detailed warranty terms. |
8.Will you deliver the right goods as ordered?How can I trust you? |
The core of our company culture is honesty and credit.NANYANG has been alibaba's Gold supplier since 2006.If you check with alibaba,you will see that we have never got any complaint from our customers. |